SHIPPING & RETURNS
Shipping Policy
Our minimum order is £95. There are no minimum individual product quantities required. We are not currently VAT registered and the prices quoted are therefore the total prices that you will be charged. Once we have received your order, we will issue a Pro Forma invoice. Goods will be dispatched once full payment of the invoice is received. Payment can be made by Bacs, or credit/debit card.
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Standard Mainland UK delivery is £6.95 Free for orders over £200
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Any destinations outside of mainland UK, including Northern Ireland, Isle Of Wight, Ireland, the Channel Islands, please contact us for shipping costs which will be calculated by weight.
Return & Exchange Policy
We hope that you are happy with your order. All goods must be examined on receipt and all discrepancies or damaged items must be notified to us by email or using the contact form within 7 days of receiving your order. Please include a photograph of damaged product. Ginger & Roo will issue credit notes for valid damages or shortage claims.